John's Blog; Adventures in life, work and play

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Waitangi Day – let’s PARTY!

Before I start, I would like to point out that my ancestry can be traced back to the Ngati Awa and the great whaka Mataatua, I am a registered descendant of Ngati Awa and proud of that part of my heritage. But come on guy’s, we’ve got to sort ourselves out around Waitangi Day (New Zealand Day). Why is it that in the West Island, Australia Day is a day of national celebration – celebrating how proud and fortunate it is to be Australian.

Meanwhile, over here, Waitangi Day is a political event – no joy, no celebration. Often the medias depiction of Waitangi Day is to show disgruntled Maori fuming over historic grievances, often which they only have a limited understanding of, and which they are not able to let go. Everyone has seen at least watch one episode of Survivor right? and seen the tribal council in action,  ’survivors’ sitting around the tribal council meeting, concerned looks on their faces, often tittle-tattling about supposed mis-treatment, unable to accept what is and move on. This reminds me of the scenes at Waitangi Day.

Yes the Maoris were treating unjustly by the Monarchy over the signing of the Treaty of Waitangi but the New Zealand has recognised that, compensation has been paid and is still being paid. Can we move on please. In my experience Maori know how to party and have fun – just get a guitar, a rugby ball and a few drinks and watch them go.

Come on guys (New Zealand Government and Maori Leaders) lets start turning Waitangi Day into a day of fun and celebration like the Aussies do – lets really show the Aussies how to party.

Code, Cables and Catastrophes

Business Leaders in particular should be (and are becoming) highly motivated by the subject of Business Continuity Planning and Disaster Recovery. It is reported that in 2008 direct executive level interest in BCP and DR was 33%, in 2009 that figure had increased to 67%. Why?

Well, I believe it is a combination of factors. Clearly business has become highly dependent upon the digital medium to communicate, do business, create and store data, in so doing they have also become incredibly vulnerable to the three C’s; code, cables and catastrophe – and not just catastrophe’s of the IT kind but those related to nature and the environment, loss of utilities, equipment failure, breaches of security, as well as fire, increased competition and the biggest one of them all, the intervention of people.

The other factor motivating business leaders is the pressure they are under to deliver results to the businesses stakeholders. This see’s the IT guy under just as much pressure as the Sales Manager, Marketing Manager, Production Manager and the Supply Chain Manager. One of the main KPI’s for many of todays CIO’s and IT Managers is 99.9% uptime – keep the systems up and running so the business can function and deliver the results. Interestingly it is reported that 50% of all businesses do not have a Business Continuity Plan in place drive the uptime KPI. Of those that do have a BC plan, 93% can expect to execute the disaster recovery component of their plan at some point in time. That means there are 50% of businesses out there potentially exposed to the risk of serious disruption to the continuity of their business or worse still, a major disaster.  It is estimated that 20% of all companies will suffer a fire, theft, power, flood, storm or a major IT disaster. Of those that do, 43% will never re-open. If a business is able to get up and running again, 80% of them will fail within 13 months. Expect the vulverability of businesses to BC issues and DR to become a major issue for insurance companies (for example) - they don’t want organisations going out of business, there’s no money in that for them, so expect BCP and DR regulation and compliance to become a requirement  issue for businesses in the future.

So what is the potential cost to a business of a major disruption? A simple rule of thumb is to take a businesses annual turnover and divide it by the total number of hours the business operates on an annual basis. For example a business with an annual turnover of $10M, open 8 hours a day, 5 days a week for 50 weeks per year will have a downtime cost of $5000 per hour. In 2003 Carter Holt Harvey’s New Zealand pulp mill in Kinleith experienced 88 days of industrial action which cost the company $NZ39m. The group’s CEO, Peter Springford, said that the company’s pulp and paper division had an $A85m slump in sales revenue as a result of the impact of the strike. What was the downtime cost per hour? $18,466.

OK, so not every business is like Carter Holt Harvey, but think about it. The average business might be able to handle an outage of some sort for two or three hours without any serious impact on the business. What about a day? or two days? What is the cost of sales and services lost to the competition, deadlines not met, wages paid to unproductive workers? etc

Business Continuity and Disaster Recovery; take it seriously http://www.datasouth.co.nz/understand/seminar-seven.html

Boys! Put the C02 down!

We were never meant to discover coal and crude oil. Fossil fuels should have remained the hidden reservoirs of C02, created over hundreds of millions of years, which has allowed life as we know it today to have developed.

It is said oil was created from plankton that lived over 150 million years ago in what is, or was then, the planets oceans. When the plankton died they were compressed together under many layers of sand and mud that then became rock and the combination of intense pressure and heat turned the plankton into oil and gas. Coal on the other hand is created from the remains of plant and animal life that existed over a 100 million years ago during the time the planet was inhabited by the dinosaurs. Like the plankton, when the plant and animal life died it was absorbed into the swamp land that existed at the time and compressed, over time, under immense pressure, causing the oxygen and hydrogen to escape and leaving a heavily carbon based material that evolved into coal. We were not meant to find it.

There is no denying that without coal and oil many of mans most significant achievements, and the progression of the human race as a whole, simply would not have occurred. However, many things in life that are perceived as ‘good’ or or beneficial can often come at a cost – there are always trade-offs. Some think of it as yin and yang, others karma.

The human race could not have existed, in its present form, alongside the dinosaurs in the oxygen rich environment which prevailed at that time. It needed the planet to change, as it reportedly did with the event that is said to have extinguished the dinosaurs. What has evolved out of that is a balanced environment conducive to life as we now it today but which is being sabotaged as a result of excessive burning of fossil fuels that release carbon into the earths atmosphere. As the scientific research behind global warming has shown, the levels of carbon being released have compounded to a flash point, which if not corrected, could have profound effects upon life and the human race in a way which we can not really imagine.

OK then smart-arse, what the solution? All leading nations must commit to reducing green house gas emissions in line with UN recommendations. INVEST in research and development of sustainable energy resources as an alternative to fossil fuels. Work toward the development of a global energy network where energy is a shared resource. Boys! Put the C02 down!

Adversity can be a good thing …

I work in the strategic side of IT, selling solutions to C-level Executives. I love my job – getting business leaders excited about technology by demonstrating the contribution it can make to overcoming challenges and executing strategy in ways they may not have thought were possible, is one of the things that spins my wheels.

What a hell of a time to be a business leader though. Grappling with a downturn in demand for products and services, costs rising left, right and centre, the entrapment of unsustainable overheads. It’s tough times. Good people survive tough time though; they embrace the challenge, make the hard calls, rise above it and come out the other side stronger for the experience (and hoping like hell they don’t have to do that again!). A bit of adversity can be a healthy thing for some (for others it can be crushing). Adversity can have the effect of jolting us out of our comfort zone, forcing us to reassess the traditional ways we have been doing thing and look for new ways to move forward. I believe that those who are best equipped to survive the current economic downturn are those who are prepared to discuss their situation, seek advise and guidance where appropriate, those with an understanding of strategy, tactics and have the balls to execute that.

I have a vision – (how corny is that). Let me rephrase - it would be nice to think that a number of businesses will come out the other side of this recession in a stronger position to move forward than what they were when they went into. The will have a new found respect for business planning, budgeting, analysis, efficiency and cost reduction, working together.

As a result of this new found thinking – this open-mindedness if you like, they will be more willing to look at technology as a strategic vehicle that can be aligned with and used to execute business strategic. I view business success as a three-legged stool with business performance, information and technology and best practice each representing a leg of the stool. If one leg is week or breaks the stool falls over. The successful businesses moving forward, I believe, will be those who plan well, looking out 3-5 years. They will be those who embrace technology but not in way where they are locked into inflexible structures and application, they should look first and foremost at vision and the requirements to execute that and then develop a technology system around that. This is business critical stuff, and where the third leg of the three-legged stool must be adhered to: best practice, best practice, best practice.

Ray Ozzie … Dude, take a bow

OK, here’s the deal. I’m a hopeless idealist at heart – a glass half full kinda guy, maybe thats why I love the sales side of technology and getting people excited about the positive change it can make to their lives. Anyway, I delivered a presentation for www.datasouth.co.nz on the upcoming release of Windows 7. It was deliberately not a technical presentation but rather a visionary look at Microsoft today and the direction they are taking with product and service development. For a moment we forgot about Vista and everything else pessimistically or sceptically associated with Microsoft and looked to the future. You know, I couldn’t help but start to believe that these guys are starting to get it sorted. What’s driving it I believe is competiton, that age old motivator of change. But this is BIG competition, not the sort brazenly or arrogantly dismissed as flash in the pan stuff but the sort which you know, if I don’t respond to this it will have a significant and potentially catastropic effect on my business and possibly my life. The change is being driven on two fronts as I see it; consumer acceptance and demand for alternatives to Microsoft and the proliferation of Web 2.0 development and web delivered services and applications, ala’ Apple and Google etc. This I believe has made Microsoft take a deep and visionary look at their strategic direction. Step forward Ray Ozzie, the 54 year old Chief Software Architect at Microsoft. This guy has one of the most influential jobs on the planet, with unbelieveable expectations from not only within Microsoft but also, and maybe to a lesser degree, from the business and consumer market – yet he could hardly be called a household name. This guy is an instrumental figure in taking Microsoft from a single minded conglomerate, pushing out siloed applications to a force fed market to the type of Microsoft that is starting to emerge today. A Microsoft whose product development and service delivery is being lead by consumer demand and expectation. Still unsure? check out youtube, search things like Windows 7, Office 2010, Microsoft online services and my favourite, Microsoft 2019

Professionalism was always going to be the demise of All Black rugby

Kiwi’s can compete (and beat) anyone, anywhere, anytime on an amateur palying field, but bring professionalism into it and especially the commercialised nature of professional sport – bums on seats, global sponsorship dollars, global media rights and the politically lead nature of Northern Hemisphere governing bodies, and Kiwi’s ability to compete will suddenly get diluted. All Black rugby, the one sport where we have been able to truly dominate on a global scale (World Cups excluded) dating back over a century is slowly but surely having the life blood sucked out of it – and all as a result of professionalism. Why? Where do you start – we don’t have the managerial ability or business acument to run sport as a business. Steve Tew and the rest of the NZRFU are inept traditionalists who still believe in the power of ‘the jersey’ and the boyhood dream to be an All Black. Will these guys ever wake up from the 1960’s. Hello! – players are now getting paid for playing the game, it is employment, money is the name of the game. To be an All Black is to have the best possible qualification on your rugby CV, much like having attended Oxford, Cambridge or Harvard might be from a business perspective. What it means is, players who either aren’t quite there, have failed to establish themselves or won’t see another World Cup are leaving the low paid backwaters of the South Pacific and heading North where the big bucks are and the games can call itself truly professional. What’s the cost to New Zealand rugby, or more importantly the New Zealand rugby public? having to follow an elite group of under achievers. What’s the solution? throw open the selction gates, allow any player with New Zealand citizenship, regardless of where they are playing, eligibility to play for the All Blacks. Then pick the best professionals to get the job done.

Increased Productivity is Not the Answer

I’ve been hearing a lot of comment lately, flippant comment, the rhetoric type where people tend to regurgitate the same old stuff they’re heard other people say because it’s the fashionable subject matter of the moment. The answer, they say, to the problems facing business (economic recession excluded – that’s another subject in itself) is productivity, we need to increase productivity, increase GDP. Bollocks. Productivity is the problem for business today, and society in general, but it is not a question of us being unproductive, quite the opposite - the issue is we are producing too much relative to the available demand. One of two things needs to happen, we need to produce less or we need to increase demand, neither of which is going to happen in the current economies of the developed nations inside the next ten years. So, what could (and should) businesses be doing today to make themselves more sustainable, drive improved performance and increase their profitability? look to technology, but not to produce more, rather to increase efficiency, reduce cost, eliminate waste, become more innovative, drive down carbon emissions and give back to the global community. For productivity to be viewed in that context it requires a significant shift in thinking, attitude and behaviour. Who’s putting their hand up to lead the change?